Terms of service
About us
wavexautocare.com is operated by Wyko International Pvt Ltd, trading as Wavex Auto Care.
Business contact address:
16 Gadaipur, Udyog Nagar, Focal Point
Jalandhar, Punjab 144004, India
Email: sales.global@wavexautocare.com or contact@wavexautocare.com
Shopify provides the platform used to operate this online store. Your purchase is from the seller identified above.
Scope and consumer rights
These terms apply to use of this website and purchases made through wavexautocare.com. Our Shipping and Delivery, Returns and Refunds, and Order Changes and Cancellations policies should be read with these terms. Our Privacy Policy explains how personal information is handled.
Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited. If a mandatory consumer protection conflicts with these terms, that protection applies.
Product information and safe use
Read the product description, size, intended use, application instructions and safety warnings before purchase. Use products as directed on their labels and instructions. Where a product is described as intended for professional use, follow the stated requirements.
Images may appear different on different screens, but products must still match their contractual description and meet applicable legal standards. These terms do not excuse inaccurate descriptions or defective goods.
Prices and payment
The currency, product price, shipping charge and amount payable to us are displayed at checkout. International shipping charges are free for orders over US$75 and US$20 for orders of US$75 or less. Applicable import duties, taxes and clearance charges not collected at checkout are payable by the customer as described in the Shipping and Delivery policy.
Your bank or payment provider may apply currency-conversion or foreign-transaction charges. We do not control those charges.
Orders and availability
Check your items, quantities and delivery details before submitting an order. If a product becomes unavailable or a material listing or price error affects your order, we will contact you to explain the issue and seek your agreement to any change. Any cancellation or refund will be handled in accordance with applicable law.
Delivery and remedies
Orders ship directly from Jalandhar, Punjab, India. Refer to our Shipping and Delivery policy for dispatch, destination and import-charge information.
Our Returns and Refunds policy explains transit-damage replacements and statutory remedies. Our Order Changes and Cancellations policy explains how to make a cancellation request. Risk of loss and responsibility for delivery follow applicable law; these terms do not automatically transfer all responsibility to the customer when a courier receives a parcel.
Website use and intellectual property
Use the website lawfully. Do not interfere with its security or operation, misuse another person's account, or submit fraudulent information. Website content and branding are protected by applicable intellectual-property laws. Permitted use of the website does not transfer ownership of those rights.
Complaints and responsibility
Contact either support email if you have a complaint so that we can investigate. We remain responsible for our obligations under the purchase contract and applicable law. These terms do not impose a blanket exclusion of statutory product warranties, delivery obligations or legally required remedies.
Updates to these terms
The terms supplied for your purchase apply to that purchase unless the law requires otherwise or a lawful change is agreed. Future website updates do not retrospectively remove rights attached to existing orders.